01 Acceptance of Terms
By accessing or using the Website and our services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services. MerrysiteMart reserves the right to change, modify, or update these Terms at any time without prior notice. Any such changes will be posted on this page with an updated "Last Updated" date. By continuing to use our services, you accept the changes.
02 Services Provided
MerrysiteMart offers an online platform for airtime recharge services that allow users to recharge mobile phones across all global networks. This includes:
The services provided are subject to availability, and we reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.
03 Account Registration and Security
To use certain services on MerrysiteMart, you may be required to create an account. You are responsible for providing accurate, complete, and current information during the registration process and for maintaining the confidentiality of your account and password.
MerrysiteMart is not liable for any loss or damage arising from your failure to comply with this section.
04 Use of Services
You agree to use the services on MerrysiteMart for lawful purposes only and agree not to:
MerrysiteMart reserves the right to suspend or terminate your account if we detect any misuse or violation of these Terms.
05 Payments and Transactions
• Payment Methods:
MerrysiteMart accepts payments via credit/debit cards (Visa, MasterCard), PayPal, and other secure payment methods as specified on the Website.
• Transaction Fees:Some transactions may incur processing fees, depending on the payment method and network operator. These fees will be disclosed before the payment is processed.
• Non-Refundable Transactions:
All airtime recharge transactions are non refundable. Once the recharge is completed, it cannot be reversed or refunded, except in the case of failed transactions or other exceptions as described in our Return Policy.
By using our services, you authorize us to charge your selected payment method for the full amount of your transaction.06 Airtime Recharge and International Transfers
• Instant Recharges:
All airtime recharges are processed instantly, but there may be delays due to technical or network issues. In the event of a delay, you will be notified via email.
• International Transfers:You may send airtime to recipients in different countries. You are responsible for ensuring that the recipient's mobile number and network are correct. MerrysiteMart is not liable for mistakes made in the recharge process (e.g., incorrect mobile number or network).
07 Refunds and Cancellations
All completed airtime recharges are final and non-refundable. Please ensure that the phone number and recharge amount are correct before confirming your transaction.
• Failed Transactions:If a recharge fails and no airtime is credited, you will be eligible for a full refund, provided the issue is on our end or with the payment processor.
Mistaken Transactions:In case of a mistaken transaction (e.g., wrong mobile number or incorrect network), we will not be able to process a refund. However, you may contact customer support, and we will attempt to assist you in correcting the issue where possible.
08 Privacy and Data Security
Your privacy is important to us. By using MerrysiteMart, you agree to the collection, use, and processing of your personal information as described in our [Privacy Policy]. We take reasonable measures to protect your personal data through encryption, secure servers, and other security protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
09 Intellectual Property
The content, design, layout, logos, trademarks, and other intellectual property on the Website are owned by or licensed to MerrysiteMart. You agree not to reproduce, modify, distribute, or otherwise use any of our content without our prior written consent.
10 Limitation of Liability
To the fullest extent permitted by law, MerrysiteMart is not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Website or services. This includes, but is not limited to, any issues related to network failures, delayed transactions, or errors in the recharge process.
Network and Mobile Provider Issues:
We are not responsible for any issues that arise from the network operator or mobile service provider, including uncredited airtime due to network errors.
External Services:
We are not responsible for third-party services, including payment processors, that are used to complete your transactions.
11 Indemnification
You agree to indemnify and hold harmless MerrysiteMart, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of the Website, your violation of these Terms, or your infringement of any third-party rights.
12 Termination of Account
MerrysiteMart reserves the right to suspend or terminate your account and access to the services at any time, with or without cause, and with or without prior notice. Upon termination, your rights to access and use the services will immediately cease. You may also terminate your account by contacting customer support.
13 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which MerrysiteMart operates, without regard to its conflict of law principles. Any disputes arising out of these Terms will be resolved through binding arbitration in accordance with applicable laws.
14 Dispute Resolution
Any dispute or claim arising from these Terms or your use of the Website will be resolved through binding arbitration, and you agree to waive any right to participate in class action litigation.
15 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remainder of the Terms will continue in full force and effect.
16 Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: info@merrysitemart.com
By using MerrysiteMart’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
This Terms and Conditions document ensures that MerrysiteMart operates in a transparent and legally compliant manner while outlining the rights and responsibilities of both the platform and its users.